Refund Policy
We take pride in the quality of our products. Each tote bag and poster is carefully inspected before shipping to ensure it meets our standards.
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Damaged Items: If your order arrives damaged, please contact us within 48 hours with photos. We will replace the item or issue a full refund.
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Lost Packages: In the rare event that your package is lost, we will assist you in contacting the carrier and work to find a solution.
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Other Issues: If something isn’t right with your order, please reach out to us and we’ll make it right.
Returns & Refunds
We want you to be happy with your purchase.
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Return Period: You have the right to return non-custom items within 14 days of receiving your order. Items must be unused, in their original condition, and packaging.
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Custom or Made-to-Order Items: Unfortunately, these items cannot be returned unless they arrive damaged or defective.
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Damaged Items: If your order arrives damaged, please contact us within 48 hours with photos. We will replace the item or issue a full refund.
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Lost Packages: In the rare event that your package is lost, we will assist you in contacting the carrier to find a solution.
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Refunds: Once your return is received and inspected, we will process your refund to the original payment method.
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Return Shipping Costs: Unless the item is defective or damaged, return shipping costs are the responsibility of the buyer.
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Customs Fees/Taxes: Buyers are responsible for any customs fees or import taxes applied by their country.