Processing Time
All orders are prepared and packaged with care in our studio in the south of France.
Processing time is typically 1–3 business days.
Custom or made-to-order items may require a little extra time—if so, we will contact you directly.
All orders are prepared and packaged with care in our studio in the south of France.
Processing time is typically 1–3 business days.
Custom or made-to-order items may require a little extra time—if so, we will contact you directly.
We ship across Europe using reliable postal and courier services.
Mondial Relay or Colissimo (Choice at check-out)
Estimated delivery times:
Please note that delivery times may vary depending on postal service delays, holidays, and customs processing in your country.
Once your order has been dispatched, you will receive an email with your tracking number.
All items are sent with tracked shipping for your peace of mind.
Shipping costs are calculated automatically at checkout based on destination, weight, and packaging.
We aim to keep shipping as affordable as possible while ensuring safe delivery of your items.
Buyers are responsible for any customs fees, VAT, or import taxes that may apply in their country.
We cannot predict these charges, and delays caused by customs are outside our control.
We take great care to package your items safely:
We use recyclable materials whenever possible.
If your package seems delayed, please contact us.
While shipping delays can happen, we will always do our best to assist you in locating your parcel.
A package is considered lost only after the postal service officially confirms it.
If you need help with shipping, delivery times, or special requests, you can contact us anytime.
We are here to support you and ensure a smooth experience.