Conditions générales de vente

Quality Guarantee

Each tote bag and poster is created with care in our studio near Toulouse, South of France.

We carefully inspect every item before shipping to ensure it meets our quality standards.

If something isn’t right, we’ll make it right.


Processing Time

Orders are prepared within 1–3 business days.

Custom or made-to-order items may take slightly longer, and any delay will be communicated clearly.


Shipping

We ship worldwide using reliable partners.

You will receive a tracking number as soon as your order is on its way.

Shipping times vary by destination, but most orders arrive within:

  • France: 2–5 business days
  • Europe: 3–10 business days
  • International (UK, USA, etc.): 7–14 business days

Please note that buyers are responsible for any customs fees or import taxes applied by their country.


Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours with photos, and we will replace or refund the item.

In the rare event of a lost package, we will help you contact the carrier and find a solution


Secure Payment

All payments on our site are encrypted and securely processed.

We never store or have access to your credit card information.


Customer Support

We are here to help!

If you have any questions about products, orders, or custom requests, you can reach us through our contact form or at our support email.

We usually respond within 24 hours.